Customer Reviews & Testimonials

Apr 26
As usual, your service was first rate. Jan BaconJan B
Mar 21
Had my one year check today, and I was delighted to hear that all was in good order in the attic as I never go up there. The gentleman that you sent as your representative was very efficient and polite and helpful in every way.

Critter Control was expensive but well worth it! to assure that my house was not only free of rodents, but also your installation has produced a healthier environment for myself and my cats.

Thank you
Kathy SmithKathy S
Mar 18
thank you!Missy A
Mar 18
Efficient friendly service from Mary Eileen B
Mar 18
Professional inspection, friendly demeanor.lanny l
Mar 9
Great job. Very professional. Thanks for coming to the rescue!Mary H
Mar 9
thank you for your service - our false alarms have come to a stop due to eliminating resident rodent population - was recommended from my relatively new wife and you do good work and are very professional and timely. Will recommend to others.


William D. GuarniereWillam G
Mar 9
Mary was so wonderful to come out and do the serpent spray on a very late notice. We found 2 snakes in our backyard, and I was having a kids party the next day. She came on a Friday at 3:00 pm . We really appreciate her dedication and service!! Laura M
Mar 7
Excellent serviceJohn B
Mar 6
Great job! The crew was friendly and very organized. Gayla L
Mar 4
Mary is the best, conscientious, courteous, professional and on time. Tw thumbs up!Lisha H
Mar 4
Good communication. Prompt.Robert F
Feb 25
Very pleased!!Chris B
Feb 25
Thank you for taking care of removing the critter issue in my house expeditiously…

Less than 2 hours from first call to solving issue, great service!
Julio G
Feb 25
Great jobSteve M
Feb 25
Very professional service! The squirrels in my attic appear to be gone. Very happy customer!Susan M
Feb 14
Ms. Gibbins was very knowledgable and professional. She took the time to explain what she was doing and exactly what I was supposed to do and not do after she left.
Overall a very professional experience and would definitely use Critter Control again.Bob M
Feb 14
Timely service. Professional quality workJody E
Feb 14
Great to know the company stands by their word so well. I have not had any issues. Glad I chose Critter Control when I had a problem with critters in the attic.Dawn T
Feb 14
Had very good serviceJennifer C
Feb 14
I have never encountered a raccoon problem before so I was glad to turn it over to someone who knew what to do. Critter Control was prompt, professional and through. They came and it left. Thanks for a job well done.Judy Z
Feb 3
Guadalupe and Team Bat did a great job. Clean and efficient. Very polite and thorough.Susan S
Feb 3
Manual removed all the traps and Angel repaired the whole in the wall from the rat removal from the previous week. Very please with all their efforts. ThanksCathy B
Feb 3
Manual located and removed a dead rat from an inside wall. This solved a problem that had existed since I first called Critter Control. Very pleased with his efforts and success with resolving this issue. Great job.Cathy B
Feb 3
Very pleased with Oscar's efforts to find my on going rat smell issue. He removed old insulation that remained from the whole attic insulation removal effort which helped. He also took out a/c vent looking for problems. He did not resolve the overall issue but made progress.Cathy B
Feb 3
I know this is a very old review but I was very appreciative of the care and help in the removal of the mother raccoon and her 4 babies Good job!Cathy B
Jan 23
Professional, quick, and helpful.DeDe C
Jan 21
Great communication Mary N
Jan 21
Excellent workEileen B
Jan 9
I seem to have answered the phone awkwardly again. Thinking it is a telemarketer, I shout into the phone for them to leave us alone. Fortunately Mary is gracious about it. Thank you, Miss Mary!
Her first treatment for us, inside and out, took away all the inside critters, and there are none left to get rid of.
Now she treats the outside ants, and others, and hopefully they will soon be gone.
Mary does a good job every time! Lynne M
Jan 9
Dedicated to get the job done with a knowledgeable and friendly staff. Jenzy V
Jan 9
Very professional and completely assured me that I had no pest problems. My home has no evidence of pest in walls or attic.Martha J
Jan 9
Mary is always on time and does a very professional job!
Debbie C
Jan 9
On time, efficient, thorough, as always. Thanks, Mary!Lynda C
Jan 9
Would highly recommend. Excellent customer service and very thorough. Erin N
Dec 16
Excellent customer service!!Maggie M
Dec 5
The service was greatJennifer C
Dec 5
Mary listened to my concerns and then took the appropriate measures. Job well done!Eileen B
Nov 28
The whole process with Critter Control has been top notch! They have a great staff of technicians and are very thorough and knowledgable. I highly recommend their services. Manual is especially good to work with . . . appreciate him keeping the last evidence of our eradicated problem out of my view!Betty R
Nov 28
Courtesy,professional, efficient, knowledgeable and helpful best
describe Mark's assessment. He was able to make some recommendations
that I plan to follow-up on at a more convent date.Newmon &
Nov 7
Critter Control of Houston handled my job very professionally and quickly. What a difference from the last company I tried to use for the same issue.Kim B
Oct 24
Very pleasant and honest fellowShawna F
Oct 24
An excellent job by a most professional team that left the place spotless.Shawna F
Oct 24
We loved your service & will be looking forward to continuing our journey with your firm ss soon as our new home is complete!😎😍Ken &
Oct 20
I wish that I had known Critter Control earlier.

I gave my squirrel problem to two different individuals I found on the internet. The first seemed to fix the problem for two years. The second did next to nothing but talk and did nothing to honor his one year warranty.Both charged a lot of money. As a result we experienced more squirrel damage then necessary.

Critter Control documented an extermination and prevention plan so large in scope I wondered how they could get it done in one day.

They accomplished this by sending out a large team of hard working, competent, polite professionals. They followed up, listened and worked with me until we were both satisfied the job was completed to my satisfaction.

I have confidence in their annual follow up and five year warranty and am delighted to know I can call at any time and get the attention that I expect.

Bill D
Oct 17
Great Job Critter Control. Two years ago I had a problematic infestation and I knew from their outstanding reputation to immediately call Critter Control. They were quick to respond and rectified the problems and now after my 2nd annual inspection my property is still rodent free and sealed. You restore that security and truly make "Home Sweet Home" again.Brenda A
Oct 17
Staff was friendly and efficient and did the job quickly. We were very happy with how everything went. Cathy O
Oct 7
Mary Gibbons is a life saver! My house was being terrorized by a baby garden snake. She coaxed it into a plastic cup by charming it with her voice. She spoke. He followed orders. Snake gone. Without her I probably would've died (....or hurt myself pretty bad trying to flee...or just cried really hard during my state of fear....I digress). Critter Control is now on speed dial.Yetta J
Sep 27
Mary is an awesome professional. Ten Star Rating!!! Again, another great job! Thanks, Dellann StromDellann S
Sep 27
Awesome as always! Y'all are the best!Myrna S
Sep 20
Thanks for the annual follow-up. Wish all businesses did as well as Critter Control.Robert S
Sep 20
Critter control has a sustainable process that gets the customer positive results. All employees that worked at my house were well informed about their role in the work process. They were very professional and have excellent housekeeping mindset.Rene S
Sep 20
Excellent, clean, efficient and the 5th star will be earned as time goes by through the life of the warranty.Brian F
Sep 20
Great, prompt professional service. Innes M
Sep 13
Great, prompt, professional service.Innes M
Sep 8
Mary was very patient and did a superb job, more than what was required: not only did she remove the active and old wasp nests around our front door and back yard, but she also cleared away all the other debris and various other bugs' nests that had collected in the area. She was very thorough and checked every possible crevice and space to make sure nothing had been left behind. Thank you, Mary, such a great job!Shilpa R
Sep 7
Excellent service after the sale.Tom G
Sep 1
Mary is awesome and was extremely courteous and helpful. I was thoroughly impressed by her commitment to her profession. Will definitely recommend to others. Bobby M
Aug 31
You guys rock...special thanks to Mary!Ken C
Aug 31
Excellent service , on time arrival Debbie C
Aug 27
A+Joe S
Aug 27
Mary was friendly and efficient and did a very good doing the pest control on our property. Thank you! James E
Aug 26
Super friendly technician. On time service. All good! Thank youLisa D
Aug 25
Mary Gibbins is wonderful and cooperative. Love to work with her!Lisha H
Aug 24
On time & professional. Very friendly staff...Jim L
Aug 18
Mary was excellent and she answered all my questions very well and did her best to try and find the snake that was at our house. She was super helpful and I would recommend her to anyone! Christin W
Aug 16
Service was good in that it got rid of the rats at least for now. Personnel, especially Manuel, was very helpful and efficient. Although the original service took three days instead of one as predicted originally, to complete, personnel for the most part were hard working and polite. The yard damage was acknowledged and credited and is now corrected.

Thank you for your good work. It was no less than I I expected for the price I paid.

John M. McGintySherri M
Aug 11
Mary was concerned, and thorough, and listened carefully to my concerns. Will be happy to have her back any time. Lynda C
Aug 11
Great job crew was great showed up on time
And also called ahead to let us know they were on
There way. Very professional job done I would
Definitely recommend to family and friends.
Claude L
Aug 7
Efficient work ethic, great service, have already recommended to friends !!!Tom R
Aug 4
Mary is outstanding - contacts me beforehand, arrives when expected, efficient yet attentive to details of her job, and pleasantly professional.Donna P
Aug 3
Very friendly and polite.Ed R
Jul 29
A very professional company. I am very happy. Will be happy to recommend. Kay S
Jul 27
Manuel came in reviewed the troubled spots and walked me through all my concerns. He was very assuring and took extra steps to make sure we don't get unwanted visitors.Edwardo P
Jul 27
Manuel patched up a few spots and put out some traps. Up to this point nothing has been caught. Great job!Edwardo P
Jul 21
Good Padma L
Jul 21
ExcellentMark P
Jul 21
Terry and Manual were professional and did en excellent check of the attics and the outside of the house.

We are pleased with Critter Control Service and would recommend them in a heartbeat!

Thank you !Debbie C
Jul 19
On time and did a quick efficient jobKaren P
Jul 18
Everyone was kind and knowledgeable. I felt like I was in good hands.Lolita G
Jul 15
I wasn't there to see the work, but I checked it when I got home, looks great! Thank you so much and the technician was very cordial on the phone. Thank youIsaac C
Jul 9
Once again Critter Control with its amazing employees has done a wonderful job and solved our problem! Thank you!!Susanna D
Jul 9
Very pleased.Ronnie R
Jul 8
On time and a bit before. Appreciated the service.Ruth R
Jul 6
Excellent Service from initial assessment to FINISH.
Ben, was "extremely" Professional and Customer Service driven. He was patient and answered all my questions until I was completely satisfied.Jaqueline G
Jun 30
I have been a business owner for over 30 years
Great service
Awesome work force
Great job
Thanks guys Mark P
Jun 30
This company did excellent work and fulfilled the contact to my satisfaction. Lou M
Jun 29
only two words: Outstanding service. Dr. Tom GarciaTom G
Jun 27
Critter Control was able to address our pest problems promptly, effectively and professionally. They always called prior to arriving at our home and did a thorough job each time. They checked back with us to make sure we were satisfied with their work and they took the time to answer any questions we asked. James E
Jun 27
Fast Service! Got the job done!Jennifer W
Jun 24
Mary was a pleasure to work with and a total professional! Thank you all!Dr. Nidal A
Jun 24
Good Padma L
Jun 23
I was pleased with my service! He arrived early and answered all my questions. Margaret D
Jun 20
Thank you for a professional install. Your installers are very informative about the work being preformed, protecting customer property and being on time as scheduled.

Ron CampbellRon C
Jun 20
Excellent response from office and ground staff to my urgent callRavi Kumar V
Jun 20
Ivan was polite, professional and knowledgeable in the work that had to be performed.Hartley M
Jun 16
Excellent job. Padma L
Jun 16
Terry is pleasant, considerate and business oriented. He has a good memory, and keeps detailed records, and is always considerate of my allergies, asthma and health issues. Thanks, Terry!

Lynda Condon
7307 Timberlake Dr.
Sugar Land, TX 77479Lynda C
Jun 14
The two man crew came, completed inspection, advised concerning items to be done as follow-up to the contractor that replaced the house's siding, forwarded work order and departed. Crew allowed that with the completion of the work order the contract guarantees would be in full force. Inspection found no other deficiencies that needed correcting. All interface with the crew was professional and satisfactory to this client.Hartley M
Jun 11
Courteous, fast service and thorough!Patricia B